Account Manager – Professional Services & Emerging Industries: 1-year Maternity Leave Coverage

Talk Shop, Western Canada’s largest and most connected public relations firm, is looking to add to their growing team.

Position Type: Intermediate
Position Title: Account Manager - Professional Services & Emerging Industries

Position Start Date: TBD
Application Close Date: March 1, 2019

About the Role & Talk Shop

Talk Shop, Western Canada’s largest and most connected public relations firm, is looking to add to their growing team. Leaders in emerging industries, technology, real estate, consumer goods, lifestyle, luxury, retail, and finance, Talk Shop is made up of bright talent and brands looking to engage media, event PR and influencer marketing differently.

The individual coming into this role will have relevant experience related to B2B, professional services, technology, and/or professional services and a strong grasp of public relations, marketing, communications and client management. As an Account Manager, this person will be responsible for leading strategy for a portfolio of clients, supporting the Business Director on a variety of communications tasks and participating in business development as required. This is a senior level role, so applicants must demonstrate relevant industry knowledge to be considered.

Key Responsibilities

  • Manage a fast-paced, deadline-driven workload for a portfolio of Canadian and US clients across a variety of industries including B2B, professional services, and emerging industries
  • Develop and execute on out-of-the-box PR/communications concepts and strategies
  • Manage and/or support in all aspects of communications and marketing for Talk Shop Real Estate clients including but not limited to: strategy & planning, media list building, creative writing, pitching, event management, digital media, social media, and reporting
  • Direct Account Associates on account execution including: media list building, creative writing, pitching, social media, and reporting
  • Manage account priorities and balance a deadline-driven workload with complete accuracy
  • Oversee event management team where applicable
  • Maintain regular client communication and ensure consistent results on a monthly basis
  • Design and track appropriate metrics to track success
  • Proactive about account needs and identifying necessary improvements
  • Evaluate Account Associate performance on team
  • Deliver exceptional client experience
  • Maintain a positive attitude about work and the business
  • Support Business Directors with business development/sales as required


  • Post-secondary education in PR, marketing, or communications
  • Minimum of 3-4 years of relevant communications or PR experience
  • Exceptional creativity – a great eye for a story, and ability to come up with creative ways to use communications to engage stakeholders
  • Excellent writing skills – ability to weave current events, tech news, trends and data into insightful content for online and media consumption
  • Ability to manage priorities and balance deadline-driven work load with complete accuracy
  • Presentation skills – able to run meetings and present concepts effectively to high-level executives
  • Project Management skills – able to lead teams and projects to success and manage multiple personalities in addition to ensuring project is on time and on budget
  • Outgoing and engaging personality
  • Excellent interpersonal skills – ability to manage teams and clients effectively
  • Work hard-play-hard personality that values humility, ingenuity, humor and integrity
  • Entrepreneurial spirit

Compensation & Benefits

Compensation will be dependent on relevant experience. After 3 months of employment, the individual will be entitled to Talk Shop’s comprehensive benefits program, which includes:

  • Enrollment in an extended health, vision/dental plan
  • 3 weeks paid vacation
  • 1 work from home day/month
  • Sick days and personal days
  • Partial mobile phone reimbursement

How to Apply

Email your resume with a cover letter and two writing samples to careers@talkshopmedia.com.

Successful candidates will be contacted and while we appreciate the time required to apply, we ask that applicants do not call the office to follow up.