Social Account Manager

Talk Shop, a full-service, integrated communications agency, is expanding its social team. Leaders in traditional media relations, social media and experiential marketing, we work with brands looking to engage consumers, media, social and influencer marketing differently.

Position Type: Intermediate
Position Title: Social Account Manager

Position Start Date: TBD
Application Close Date: May 17th 2019

About the Role 

The Social Account Manager will join Talk Shop’s most rapidly growing division, contributing not only to client objectives, but to the growth of this business unit. The person in this role will lead social content strategy for a portfolio of clients, manage workflow and client communications, and oversee a team of social coordinators.

Successful candidates will have a strong background in social content strategy, ideally in an agency setting or for a national brand. Ability to thrive in a fast-paced and multi-faceted business environment and be comfortable in the “grey” are a must. Excellent copywriting and editing skills, a strategic brain, and a passion for staying current with digital and social trends are non-negotiable.

Key Responsibilities

  • Oversee social content strategy for a portfolio of clients including: social media audits, channel strategy/content plans, visual asset recommendations, and ongoing content calendars
  • Oversee production of visual assets for all social clients (photo/ video/ graphics)
  • Day-to-day management of Social Account Coordinators – workflow management, content planning, editing, support, including with execution as needed, and guidance as required
  • Oversee client services for all social clients – client communications, check-ins, reporting, status reports etc.
  • Plan, execute and oversee paid social strategy recommendations for clients
  • Liaise between core PR account teams and social team
  • Monthly reporting to clients

Required Skills/Experience

  • 3 – 4 years of social media/digital marketing experience
  • 2+ years’ experience developing and leading social content strategy
  • Strong copywriting skills
  • Knowledge of paid social ad strategy
  • Experience leading and developing a team
  • Client/service oriented – experience working in an agency setting considered an asset
  • Ability to manage multiple team members, client relationships, and internal projects
  • Experience with organizational and team performance management
  • Ability to add structure and prioritize issues
  • Organized and able to manage multiple tasks simultaneously with a high level of attention to detail
  • Photography/videography skills considered an asset

Compensation & Benefits

Compensation will be dependent on relevant experience. After 3 months of employment, the individual will be entitled to Talk Shop’s comprehensive benefits program, which includes:

  • Enrolment in an extended health, vision/dental plan
  • 3 weeks paid vacation
  • 1 work from home day/month
  • Sick days and personal days
  • Partial mobile phone reimbursement


How to Apply

Email your resume with a cover letter and examples of past digital/social media strategies to careers@talkshopmedia.com with the subject Social Account Manager.

Successful candidates will be contacted and while we appreciate the time required to apply, we ask that applicants do not call the office to follow up.